These rules keep Serva safe and fair for everyone. Breaking them can lead to removed content, held payouts or a closed account.
For everyone
- Be respectful. No harassment, threats, hate speech or bullying in chats, memories or reviews.
- No nudity, sexual content or graphic violence.
- Only post photos, videos and music you have the right to share. Ask before posting clear photos of other people.
- No spam, scams or fake accounts.
For hosts
- List real events only, with the correct date, venue, price and age limit.
- Get every licence, permit and permission your event needs.
- Keep your guests safe: plan for security, first aid and crowd control.
- If you cancel, cancel on Serva so buyers are refunded automatically.
- Do not sell more tickets than the venue can hold.
- Use guest details only for your event. Don't sell or share them.
- No events that promote illegal activity, weapons, drugs, gambling without a licence, or adult content.
For vendors
- Describe your services and prices honestly.
- Show up on time and deliver what you were booked for.
- Keep payments on Serva. Asking clients to pay off the platform is not allowed.
- Follow the host's and venue's rules on the event day.
For guests
- One ticket, one entry. Don't share, copy or resell tickets without the host's permission.
- Follow the event and venue rules, including age limits and dress codes.
- The host can refuse entry or remove anyone behaving dangerously.
For sponsors
- Sponsor only legal products and services.
- Agree what you get (logo, booth, mentions) with the host before paying.
Reporting
See something wrong? Email [email protected] with a link to the event or profile. We review every report.